Privacy Policy

Effective Date: August 20, 2026

PESCO (dba Production Engineering) (“Production Engineering,” “we,” “us,” or “our”) operates TECNAWelder.com (the “Site”). Production Engineering is based in Dayton, Ohio, USA and serves business customers in the United States and internationally.

TECNAWelder.com is a business-to-business product information and quote-request website. The Site allows visitors to review welding equipment and related products, identify products of interest, and submit quote requests and application information to Production Engineering. Purchases and payments are not completed through the Site.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Site, submit information through the Site, or communicate with Production Engineering as a result of an inquiry submitted through the Site.

1. Information We Collect

Information You Provide

When you submit a quote request, contact us, or otherwise communicate with us, we may collect information such as:

  • First and last name
  • Job title and company name
  • Business email address
  • Business phone number
  • Business mailing, shipping, or facility address when relevant to an inquiry
  • Products, model numbers, quantities, specifications, application requirements, and other technical information you provide
  • Messages, questions, feedback, and other information included in forms, emails, or other communications

Information Related to a Business Relationship

If a quote request results in an ongoing business relationship or an order placed directly with Production Engineering, we may also maintain information such as purchase orders, billing and shipping information, transaction history, product specifications, support records, and related business correspondence. TECNAWelder.com does not process online payments, and payment card information is not collected through the Site.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type and version
  • Operating system and device information
  • Pages viewed and interactions with Site content
  • Product searches and catalog browsing activity
  • Referral sources and referring URLs
  • Document or resource downloads
  • Date and time of visits

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, understand how visitors use it, remember certain preferences, and support our customer relationship management activities. These technologies may include:

  • Essential cookies and technologies needed for core Site functionality, security, and quote-request features
  • Analytics cookies and technologies used to understand Site traffic, usage, and performance
  • Functional cookies used to remember preferences or improve Site functionality
  • HubSpot technologies used to operate quote and contact forms, connect form submissions with our customer relationship management (CRM) records, and support sales follow-up

Where required by applicable law, we obtain consent or provide other required choices before using non-essential cookies or similar technologies. You can manage available cookie choices through the cookie settings or cookie preferences link on the Site and through your browser settings.

2. How We Use Your Information

We may use personal information for the following purposes:

  • Respond to quote requests, product questions, and technical inquiries
  • Evaluate application requirements and help identify appropriate products or solutions
  • Prepare quotes, proposals, and related business communications
  • Provide customer service and technical support
  • Maintain records of customer and prospective customer relationships
  • Operate, maintain, secure, troubleshoot, and improve the Site
  • Analyze Site traffic, performance, and visitor interactions
  • Manage quote requests, sales opportunities, customer relationship records, and sales follow-up through HubSpot
  • Use business contact information to provide product information, company updates, and other business-to-business marketing communications about products or services that may be relevant to your business, including related equipment, replacement parts, and consumables, where permitted by applicable law
  • Maintain financial, tax, accounting, warranty, and business records when an inquiry results in a transaction
  • Prevent fraud, protect our rights and systems, and comply with applicable legal obligations

3. Legal Bases for EU and UK Personal Information

If the EU GDPR or UK GDPR applies to our processing of your personal information, we rely on one or more lawful bases depending on the purpose of the processing:

  • Steps at your request before entering into a contract, and performance of a contract, including responding to quote requests and fulfilling business transactions
  • Legitimate interests, including responding to business inquiries, managing customer and prospective customer relationships, maintaining Site security, improving our services, conducting ordinary business-to-business communications, and providing relevant direct marketing to business contacts where permitted by applicable law
  • Legal obligations, including tax, accounting, recordkeeping, and other requirements that apply to our business
  • Consent, where required, including for certain non-essential cookies or marketing communications

Where we rely on legitimate interests, we consider the nature of the information, the context in which it was collected, and the reasonable expectations and privacy rights of the individual.

4. How We Share Your Information

We do not sell personal information for monetary consideration. We do not use personal information collected through the Site for third-party cross-context behavioral advertising. We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:

Service Providers

  • HubSpot, for quote and contact forms, customer relationship management, sales administration, sales follow-up, and permitted business communications, including marketing communications
  • Analytics providers, for measuring Site traffic, usage, and performance
  • Website hosting, security, information technology, email, and other operational service providers
  • Professional advisers, such as legal, accounting, insurance, or consulting providers

Suppliers and Business Partners

When necessary to respond to an inquiry, prepare or fulfill a quote, provide technical assistance, or complete a business transaction, we may share relevant information with manufacturers, suppliers, distributors, shipping providers, or other business partners. We limit these disclosures to information reasonably necessary for the applicable business purpose.

Legal and Corporate Purposes

We may disclose personal information when reasonably necessary to comply with law, legal process, court orders, or government requests; protect our rights, property, systems, customers, or others; investigate fraud or security incidents; enforce agreements; or in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.

5. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable business, legal, accounting, tax, warranty, security, and recordkeeping requirements. Retention periods vary depending on the type of information and the nature of our relationship with you.

  • Quote requests and business inquiries are retained as reasonably necessary to respond to the inquiry, manage follow-up, maintain business records, and support future related communications
  • Customer and transaction records may be retained for longer periods when needed for accounting, tax, warranty, contractual, compliance, or dispute-resolution purposes
  • Marketing contact information is retained until you opt out or it is no longer needed, although we may retain limited suppression information to honor an opt-out request
  • Analytics and technical data are retained according to our business needs and the settings and retention periods of the applicable analytics or service provider

6. Your Privacy Rights

Depending on where you live and the law applicable to our processing, you may have rights concerning your personal information. These rights may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to applicable exceptions
  • Request a copy of certain personal information in a portable format
  • Object to or request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Appeal a decision regarding a privacy request where applicable law provides that right

Residents of California and other U.S. states may have additional rights under applicable state privacy laws if those laws apply to Production Engineering and the processing at issue. We will not discriminate against an individual for exercising a privacy right provided by applicable law.

Residents of the European Economic Area and United Kingdom may also have the right to lodge a complaint with the applicable data protection or supervisory authority.

How to Exercise Your Rights

To submit a privacy request, contact us using one of the following methods:

  • Email: [email protected]
  • Phone: 937-253-3300
  • Mail: PESCO (dba Production Engineering), 1344 Woodman Drive, Dayton, OH 45432, USA

We may need to verify your identity before completing certain requests. We will respond within the period required by applicable law. Some requests may be limited or denied where an exception under applicable law applies.

7. International Data Transfers

Production Engineering is located in the United States. If you access the Site or communicate with us from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where applicable law requires safeguards for international transfers, we use appropriate transfer mechanisms or contractual protections, such as approved standard contractual clauses or other legally recognized safeguards, as applicable.

8. Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. The safeguards we use depend on the nature of the information and the systems involved.

No method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

9. Third-Party Services and Links

HubSpot

We use HubSpot to operate quote and contact forms, maintain customer relationship management records, manage sales opportunities, and support sales follow-up. We may also use contact information maintained in HubSpot to send relevant business-to-business marketing communications where permitted by applicable law. HubSpot may process business contact information and information submitted through our forms on our behalf in connection with these services.

Analytics Services

We use analytics services to understand how visitors find and use the Site, measure Site performance, and improve content and functionality. Analytics providers may collect technical and usage information through cookies or similar technologies, subject to the cookie choices and requirements described above.

Third-Party Links

The Site may contain links to TECNA, supplier, manufacturer, industry, or other third-party websites. We do not control and are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy notices before providing personal information to them.

10. Business-to-Business Site and Children’s Privacy

TECNAWelder.com is intended primarily for businesses and individuals acting in a professional or commercial capacity. The Site is not directed to children, and we do not knowingly collect personal information from individuals under 18 through the Site. If we learn that personal information from a child has been collected through the Site, we will take appropriate steps to delete it where required.

11. Marketing Communications

We may use business contact information provided through quote requests, contact forms, or subsequent business communications to follow up regarding your inquiry and, where permitted by applicable law, to send information about other products or services that may be relevant to your business. This may include information about related welding equipment, replacement parts, consumables, technical resources, and other offerings from Production Engineering.

Submitting a quote request does not, by itself, constitute consent to receive marketing communications where applicable law requires separate consent. Where consent is required, we will request it separately or rely on another lawful basis permitted by applicable law.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us. We may continue to send non-marketing communications relating to active quotes, transactions, support matters, or other ongoing business relationships.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, service providers, or legal requirements. When we update the policy, we will revise the Effective Date shown at the top. If required by applicable law, we will provide additional notice of material changes.

13. Contact Information

PESCO (dba Production Engineering)

1344 Woodman Drive

Dayton, Ohio 45432

United States

Privacy Contact:

  • Email: [email protected]
  • Toll Free: (888) 654-WELD (9353)
  • Phone: 937-253-3300
  • Business Hours: Monday-Friday, 9:00 AM-5:00 PM Eastern Time

If you have questions about this Privacy Policy or our privacy practices, please contact us using the information above.